Kristijan Embrešić
• Sales, marketing, digital communication expert, with experience in team leadership and online sales.
• Educated in commerce, specialized in retail and sales management, with a strong practical understanding of market processes and customer behavior.
• Completed numerous internal trainings in marketing, sales techniques, and customer motivation, continuously improving performance and team efficiency.
Sales and marketing professional with over ten years of experience in telecommunications, online sales, and customer engagement. He began his career as a sales agent, developing strong communication and negotiation skills while consistently exceeding performance goals.
As a Team Leader, he managed a 14-member team, set monthly and annual targets, and led training sessions and workshops to enhance performance and motivation. Known for his creative and empathetic leadership style, he fosters a positive and results-oriented team culture.
Currently active as a Web and Tele-Sales Specialist, and team leader. He combines hands-on sales expertise with digital communication strategies, focusing on client interaction, relationship management, and measurable business growth.
Professional experience
- Sales and marketing professional with extensive experience in telecommunications and direct sales, focusing on customer acquisition, retention, and performance optimization — Studio Moderna (international direct sales and marketing company), Transcom WorldWide (global customer experience provider), A1 Hrvatska (leading telecommunications company).
- Team leadership and goal management, with over three years of experience leading a 14-member sales team, planning monthly and annual objectives, and delivering performance training — Transcom WorldWide (customer support and sales services).
- Web and tele-sales, client communication, and digital marketing coordination, combining data-driven strategy with personalized customer engagement — A1 Hrvatska (telecommunications provider), Gracias Plus d.o.o. (official A1 partner for web and tele-sales operations).
- Coaching, motivation, and creative team development through internal workshops and sales education programs, enhancing efficiency and maintaining a positive team dynamic — Transcom WorldWide and A1 Hrvatska.